Sales & Operations Coordinator
Salary:
From £25,000 - £28,000
Role:
Permanent
Location:
London (hybrid)
Our client is looking for a Sales & Operations Coordinator to join their team.
There is a hybrid working model where you're expected in the office on a Wednesday and Thursday.
The Sales-Operations co-ordinator role will be responsible for supporting the sales and operations department with order management, administration and supplier management duties. To be successful in the role you must have the ability to juggle multiple tasks and priorities, great customer service skills, thrive in a highly driven environment, enjoy learning new skills, procedures, and systems, and have an overall desire to contribute to company growth.
Key responsibilities:
Providing administrative support to corporate sales team/client relationship managers across the business processing orders
Liaising with the Operations team regularly to ensure orders and shipments are planned efficiently to meet specific order requirements
Inputting order information into CRM to ensure order is processed.
Updating CRM and internal reporting trackers
Same day order processing and co-ordinating logistics.
Order management, keeping customers informed of the progress of the order.
Proactively follow-up with Sales on any open issues to ensure customer satisfaction.
Collaborating with Finance, Sales, & Operations to resolve order questions
Working closely with the Projects team, supporting with action logs, meeting notes and other ad hoc tasks contributing to project completion
Strong spoken and written language skills for working with customers
Complete special projects as needed
Knowledge, Skills and Experience:
Minimum 2 years experience within Customer service and admin role
Professional telephone manner
Resilience to work in a fast-paced sales environment
Microsoft Office (all) – intermediate level
Educated to A’ Level standard or equivalent
Competencies
Innovativeness Communication and Interpersonal Understanding
Striving for Achievement Organizational Awareness
Work Management Teamworking
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If you wish to find out more about this role and apply please contact:
