Campaign Director
Salary:
From £60,000- £75,000 plus bonus
Role:
Permanent
Location:
Remote, England
One of our clients are looking for a Campaign Director to join their team due to growth.
Role Overview
The ‘Influencer Campaigns Director’ is the driving force behind client retention, performance quality, and Campaign Manager (CM) development at our client.
You will lead a pod of Campaign Managers, sharpen their strategic abilities, and ensure they deliver consistently excellent outcomes. You’ll own churn, upsell opportunities, relationship health, and the overall performance of the accounts under your remit.
When standards slip, you step in. When a CM needs training, you train them. When a client needs clarity, you provide it. This is a hands on leadership role central to growth, stability, and reputation - and demands both urgency and long-term thinking. You won’t be managing tasks, you’ll be owning outcomes.
Why now?
We’ve reached a stage where performance, consistency, margin control and campaign manager development all need dedicated ownership. Your role here will be to do exactly that as we scale into being the UK’s number one influencer first performance agency.
Key Responsibilities
Leadership & Team Development
Coach and develop Campaign Managers, raising their performance in strategy, communication, and client management.
Conduct regular performance reviews and create clear development plans for each AM.
Build a culture of accountability, high standards, and proactive problem-solving.
Step in with hands-on support when CMs need guidance on campaign strategy, creator sourcing, performance analysis, content execution, or client communication.
Raise the bar on strategy, communication and execution across the campaign manager pod
Client Success, Retention & Relationship Health
Own churn, retention, client satisfaction scores, and overall relationship quality within your pod.
Identify early signs of risk — performance dips, communication gaps, unclear expectations - and act immediately.
Ensure clients have clear strategic roadmaps, quarterly objectives, and transparent expectations.
Support CMs in high-stakes client conversations, QBRs, renewals, and escalations.
Strategic Oversight & Performance Management
Oversee the strategic direction of all accounts under your remit, ensuring strategies are tight, ambitious, and grounded in performance data.
Ensure forecasts are accurate, achievable, and aligned with internal revenue targets.
Identify performance opportunities and direct CMs to act on them - from creator recruitment to creative testing to affiliate activation.
Build and refine strategic frameworks, templates, and playbooks that raise consistency and execution quality across all accounts.
Commercial Accountability
Drive upsell and expansion revenue across your pod, supporting CMs in spotting and pitching growth opportunities.
Ensure accounts are profitable and delivered efficiently within scope.
Support the leadership team on new business opportunities where senior strategic direction is needed.
Escalation & Problem-Solving
Serve as the senior escalation point for client and operational issues.
Resolve problems quickly, protect client relationships, and stabilise the team when challenges arise.
Bring clarity, calm, and strategic direction when accounts hit friction points.
Cross-Functional Collaboration
Work closely with ops, partnerships, creator acquisition, and leadership to ensure seamless delivery and aligned priorities.
Refine internal processes to help Campaign Managers operate more efficiently and at a higher standard.
Stay ahead of platform changes, creator trends, and evolving best practices, ensuring the team does the same
Innovation and Efficiency
Own the campaign delivery function and it’s efficiency - leverage and innovate new ways of increasing margin, driving down cost, increasing delivery speed and implementing new systems and technology
Work closely and maintain relationships with our software vendors to ensure seamless colla
Success in This Role Looks Like
You lower churn and strengthen client relationships
You lead our account managers in accelerating their growth and delivering consistently high performance
You play a leading part in increasing our revenue through client upsells and cross sells, quarter over quarter
You take responsibility quickly, leading to faster issue resolution and fewer escalations
You bring clarity, calm and structure in a high pace, high growth environment
You bring clearer strategic direction and higher consistency across all accounts
Improved margins on campaign delivery
Stable, predictable performance across your entire pod
You’ll Thrive in This Role If…
You’re ready for the next stage of your career. You now want to move into a role that doesn’t just matter - it’s the key driver of growth.
You’re an executor at heart: you don’t wait for direction; you move, decide, and make things happen.
You have 8+ years experience in running influencer/performance marketing campaigns, ideally across brand side and agency side
You love ownership and accountability: you take responsibility for outcomes, not tasks, and you operate with a “the buck stops with me” mindset.
You raise the bar for the people around you: coaching, training, and developing Account Managers energises you, and you genuinely enjoy helping others unlock their potential.
You’re obsessed with client results: you care about performance, efficiency, retention, and doing whatever it takes to help brands win.
You think strategically but act quickly: you can zoom out to the big picture, then zoom in and execute with precision.
You solve problems before they become problems: you anticipate issues, step in early, and bring clarity and confidence to every situation.
You thrive in fast-moving environments: you enjoy momentum, urgency, and the responsibility that comes with leading critical accounts.
Apply
If you wish to find out more about this role and apply please contact:
